The machine is designed to run from a 220 +/-10V mains supply (for CIS and EU countries).
Peak power consumption (while preparing a drink, with the standard cooler on, average) — up to 210 Wh.
Total monthly consumption (with the standard cooler on, average) — 32 kW.
Reference
For stable operation, a line-interactive UPS rated 450VA / 240W (or higher) is recommended.
IMPORTANT! Use a dedicated socket to power the machine. Running the machine with several other loads on the same socket can cause unstable operation and faults.
TURN ON (or ON/OFF) — switches the machine's computer on and off.
SERVICE MODE — settings menu.
FREE MODE — free preparation mode.
CONTROLLER REBOOT — reboots the machine.
PUMP SYRUP — primes the syrup pumps.
Switching on, off and rebooting
Switching on
On the rear control panel, set the main ON/OFF power toggle to "I".
After switching the toggle, the machine starts initialising. If the screen flashes different colours instead of loading the system, press the TURN ON button.
Rebooting the machine
A reboot is needed to reset errors and to save some settings. Two methods:
Main — press the CONTROLLER REBOOT service button.
Backup — press button #5 on the machine's controller board.
Rebooting the computer
To reboot the computer, press the TURN ON door button on the control panel, then press "Restart" on the screen. The second option is via the system menu (video below).
Switching the machine off without first shutting down the computer can corrupt data and make the machine unstable!
Shutdown procedure:
Press the TURN ON button. Wait for the computer to switch off (the screen goes dark, then flickers different colours).
Switch off the main power toggle, setting it to "O".
Operating modes
Paid mode
Works by default. Enabled after rebooting with the CONTROLLER REBOOT button.
Free mode
Press the FREE MODE button on the door. Works for 15 minutes, then switches to paid mode. Disabled after rebooting with CONTROLLER REBOOT , or by pressing SERVICE MODE .
Service mode
Activated by the SERVICE MODE button on the door. Opens access to the machine settings menu.
Connecting payment devices
Before installing payment devices, make sure they work with the MDB protocol. The connector is on the inside of the door.
Before installing a Vendista terminal, read the guide.
When using terminals from other manufacturers, check the configuration with the equipment supplier. The following settings are required:
MDB protocol level = 3;
Always Idle option (not pseudo, not emulation) = on;
Ignore machine prices = off;
Payment timeout = 30 sec;
Time to wait for product dispense before automatic refund = 180 sec;
Starting/maximum credit and multiplier settings — optional, per the currency used.
Two devices can be connected at once — a cashless payment terminal and a bill acceptor.
Before installing a bill acceptor, read the guide.
For companies using RFID technology for payment, there is an integration solution for these modules. Contact the sales department for details.
Loading powders
Remove the protective cover of the mixing unit;
Turn the container's product-feed chute to the upper position;
Lift the front of the container and free it from the auger and auger-drive motor coupling;
Pull the container towards you, remove it, open its lid, load powder to the top level and check the nut tightness .
Close the container lid and refit the container in place.
In the service menu, set the product stock values according to the container fill.
Connecting liquid concentrates
Rules and procedure for installing concentrate containers:
Take the concentrate container out of the cardboard box;
Fit the connector onto the valve and turn the connector's handle clockwise as far as it will go — the red flags on the valve should move to the lower position and concentrate should enter the hose;
Prime the system using the PUMP SYRUP buttons on the door until concentrate comes out of the pour hoses.
It is recommended to place concentrate containers as high as possible to prevent liquid draining back down the hoses.
Configuring the drinks assortment, prices and dosages
Configuring the drinks assortment
Press SERVICE MODE ;
Press "Developer mode";
Go to the "Configurator" tab;
Press "Change drinks". If the required products are missing, press Update database from server (telemetry connection required).
Containers inside the machine are counted left to right and numbered 1-4. Numbers 5-7 are used for syrups (concentrates) (wiring diagram above).
Calibration is done in two cases — before putting the machine into service and when changing the products used during operation. You will need a measuring cup and kitchen scales.
Initial calibration includes:
Verifying the water dose;
Verifying the powder doses;
Verifying the syrup doses (if present).
Re-verification is done when the products used change (different brand, different line).
Calibration consists of dispensing the product, weighing it, and entering corrections on the machine screen. Open the service menu , open the Calibration value menu on the "Configurator" tab, and follow the on-screen instructions.
The GSM module is not part of the basic configuration and is supplied separately. It must be installed in place of the WiFi module. Before installing and configuring, read the guide.
Authorising and managing the machine in Shaker telemetry
Telemetry requires a registered user cabinet and a permanent internet connection.
Before connecting, read the guide.
Setting up remote access
Remote access to the machine uses the AnyDesk program.
Request the connection ID and password from Shaker technical support.
Remote access requires internet. The program runs on the machine's desktop.
Standard flow cooler — diagnostics, installation and removal
If you have problems with the standard cooling (drinks become warm with the cooler on, the case fans do not spin), see the Standard cooler diagnostics guide.
Question: Drinks disappear from the screen. After a reboot they appear but immediately vanish.
Answer: Check the product stock values in the service menu. When stock reaches low values (fewer than 5 servings), the machine hides the drink from selection.
Question: The machine shows Error 1 No Water, but water was just refilled.
Answer: After refilling/replacing the water container, prime the system to remove air. Use the mixer flush (buttons 1 and 2) in the service menu. Press CONTROLLER REBOOT . After servicing, it is recommended to make a test drink to check stable operation. A fuller description is in the Error 1 No Water article.
Question: The mixers often clog with powder. Why does this happen?
Answer: There can be several reasons:
Incorrect mixer assembly — read the assembly guide and watch the service training video;
Poor cleaning of the mixers, pour hoses and nozzles (see the service video);
Incorrectly chosen drink dosages (too much powder and too little water);
Insufficient water pressure in the system (see Error 1 No Water and the setup instructions);
Poor powder quality — loss of flowability (clumping), dampness from improper storage. Hard particles, crumbs and dried-fruit pieces in the powders can also cause frequent clogging even with regular maintenance.
Question: After switching on, the screen flashes different colours but there is no image.
Answer: The machine's computer did not start. Press the TURN ON service button to start it.
Question: The machine reboots right after preparation starts. What should I do?
Answer: Disassemble and wash the mixer units, and check that the parts are assembled correctly.
