Milkshaker — Service Menu Reference

This article gives a detailed description of the Milkshaker service menu:

• Changing the drinks assortment, prices, volumes and dosages, and stock tracking;
• Service options — mixer auto-flush and concentrate priming on a timer;
• Sound, internet and telemetry connection settings;
• Payment device settings.

To access the service menu, open the machine door and press the

button on the door panel.

Navigation shortcuts:

• Change the drinks assortment:

  

  ⇒ ⚙️ ⇒

  

  ⇒

  

  .
• Change prices/dosages:

  

  ⇒ ⚙️ ⇒

  

  ⇒

  

  .
• Product calibration:

  

  ⇒ ⚙️ ⇒

  

  ⇒

  

  .
• Internet connection:

  

  ⇒ ⚙️ ⇒ "Internet" widget.
• Payment devices and their settings:

  

  ⇒ ⚙️ ⇒ Payment devices.

Service menu

1. Machine model name, serial number, and internet connection status (red — no connection/network access; green — connection established successfully).
2. Widget for powder, concentrate, water and cup stock. Tapping it opens the stock-editing screen.
3. Mixer flush buttons.
4. Hydraulic-line priming button.
5. Cup dispense test button (active when the "Cup dispenser module" option is enabled).
6. Button to reboot the ShakerView screen app and the controller board (used to reset errors).
7. ⚙️ button to enter the main machine settings menu.
8. Button to exit the service menu.

Settings menu ⚙️

1. "Back" button to return to the previous screen.
2. Telemetry connection status widget. Tapping it opens the telemetry registration-key entry window. After the machine is registered, a "Disconnect machine from telemetry" button appears.
3. Internet connection widget. Shows the last selected connection method; tapping it opens the current connection screen (WiFi or LAN). Lets you change the network when using WiFi.
4. Machine software update widget.
5. Maintenance — service options such as auto-flush and concentrate priming timers.
6. Drinks — all drink-related settings (assortment, prices, dosages, calibration).
7. System settings — internet connection choice, sound volume, restart timers and power-saving (sleep) mode.
8. Payment devices — options for changing the machine's currency, MDB settings, bill acceptor configuration, and selecting/configuring SBP (QR-code) payment.
9. Additional modules — currently contains the option to activate the cup dispenser unit.
10. Button offering two options — reboot the ShakerView screen app and controller board (to reset errors), and exit to the operating system.

Settings menu ⚙️ — Maintenance

1. Hydraulic-line priming button.
2. Mixer flush buttons.
3. "Flush mixers after preparation" option. When enabled, flushes the mixer of the last prepared drink.
4. Flush schedule — enable the option and set the times when mixers are flushed automatically.
5. Mixer flush duration — set the flush duration in seconds.
6. Concentrate pump buttons to fill the hoses from the container to the mixing unit.
7. Concentrate priming schedule — set times for automatic concentrate priming when concentrate drains back in the hoses.
8. Concentrate priming duration — set how long the pumps run when priming concentrates, in seconds.
9. Cup sensor — enables/disables the cup check in the dispensing window before and after preparation.
10. Sensor inversion — inverts the cup sensor signal. Used for different cup sensor types. Do not change this option without consulting technical support.

Settings menu ⚙️ — Drinks

"Assortment" section

The assortment screen configures which drinks appear on the machine's purchase screen.

1. "Back" button to return to the previous screen.
2. List of machine cells available for assortment assignment. Positions 1-4 are dry mixes (powders); positions 5-7 are concentrates. To assign a drink to a cell, tap the row in the "Brand" column next to the required number and select the manufacturer. Tap the "Product" row to choose the manufacturer's product line. Tap the "Flavor" row and assign a flavor. ATTENTION! You cannot assign a concentrate to a powder cell, or vice versa. Look for the required drink in the appropriate cells.
3. "Save" button saves the changes on this screen.

ATTENTION! If you cannot find the required brand, product or flavor, submit a request to technical support to add new products. To speed up the specialists' work, prepare a list of what needs to be added and attach product links. The assortment available in the machine updates automatically if the machine is connected to the internet and the telemetry cabinet.

"Stock" section

The screen shows the current stock of powders, concentrates, water and cups.

1. "Back" button to return to the previous screen.
2. Current powder stock sliders for containers 1-4.
3. Block (remove from sale) buttons for drinks 1-4.
4. Names of the powders assigned to cells 1-4 and their stock in grams.
5. Water stock (active after selecting bottle water supply in the telemetry cabinet settings).
6. Current concentrate stock sliders for containers 5-7.
7. Block (remove from sale) buttons for drinks 5-7.
8. Names of the concentrates assigned to cells 5-7 and their stock in millilitres.
9. Current cup stock.

Product stock must be set manually each time powders are topped up or a concentrate container is replaced. The machine only counts product consumption.

"Trade matrix" section

1. "Back" button to return to the previous screen.
2. List of drink positions available for configuration, with brand-product-flavor names.
3. Fields for entering the drink volume and price for the large volume (full cup).
4. Enable the small volume for sale.
5. Fields for entering the drink volume and price for the small volume (half cup).
6. Additional actions button: 1. Block (removes the drink from sale), 2.

   

   (set the container's maximum volume and the minimum stock at which the drink is removed from sale), 3.

   

   (set the water and powder dosages, show the current calibration coefficient, and go to drink calibration), 4. Calibration (starts the product dispense verification).

"Calibration" section

The section has 3 tabs — water, powder and concentrate calibration. Select the required section and read the instructions before calibrating. To calibrate product dispensing you will need large and small measuring cups (up to 500ml for water calibration and up to 50ml for concentrate calibration) and kitchen scales. Products requiring calibration are marked with a red icon; after successful calibration the icon turns green. The calibration procedure consists of the machine dispensing the product, measuring the dispensed dose with scales and a measuring cup, and entering the actual measured values until the difference between the set dose and the measured dose is:

• No more than 1.5 g for powders;
• No more than 10 ml for water;
• No more than 1 ml for concentrates.

Settings menu ⚙️ — System settings

1. "Back" button to return to the previous screen.
2. Internet connection method — opens the choice of LAN or WiFi connection (basic option).
3. Current internet connection. Selecting WiFi opens a

   

   for searching and connecting to WiFi networks.
4. Sound — adjust the volume of the machine's voice prompts.
5. PC restart time — a service option that restarts the machine's computer at a set time. This extends the computer's life and keeps it fast under constant use.
6. Sleep time (power-saving mode) — a service option that switches off the machine's monitor and puts the computer into hibernation. Operation resumes at the set time or by pressing the

   

   service button.

Settings menu ⚙️ — Payment devices

1. "Back" button to return to the previous screen.
2. Currency — opens the screen for selecting the currency used by the machine.
3. MDB — opens the machine's MDB options screen: protocol level (default 3) and multiplier (default 1).
4. Cash payment — opens a screen with the device selection option (coin/bill acceptor) and device settings.
5. SBP — opens a screen with options to enable and select the SBP payment method (Shaker/Vendista).

"Cash payment" section

ATTENTION! This section is only used when a payment device is connected!

1. Select your device type — coin or bill acceptor.
2. Tap the "Device calibration" row. Press "Instructions" and follow the on-screen steps. The setup consists of inserting bills into the device and entering the denomination of the inserted bills.

"SBP" section

The screen has an option toggle and a connection-method selector — Shaker or Vendista. If Vendista is selected, payment is configured on the payment terminal side. If Shaker is selected, fill in these fields on the machine screen:

1. Trade point number (point ID) from the Paymaster shop;
2. Paymaster point secret code;
3. Cloud cashbox ID (Nanokassa and Orange Data supported);
4. Cloud cashbox token.

ATTENTION! Selecting the Shaker payment method without filling in these fields makes this payment method unusable! Enter the data carefully!

Settings menu ⚙️ — Additional modules

This section contains the cup dispenser module option. After activating it, a "Cup dispense test" button appears on the main menu screen.